This is one of my favorite pictures of my Mom and I, taken on board my grandfather's boat on the Chesapeake Bay near Deale, MD in 1972. My Mom's family emigrated from Scotland in the mid 1950s and is very musical; this is where I received my interest in music. Mom's father Victor played piano and had excellent pitch; my uncle Robbie played trumpet and drums. Mom loved listening to music and was a big Beatles fan; relatives in the UK sent over Beatles records before they came to the United States in early 1964. Growing up there was often semi-loud music playing. These things influenced me and my siblings; Ben is a drummer based in Nashville, Nick plays drums as well, Madeline plays sax, all three participated in the American Originals Fife and Drum Corps with Mom and my stepfather Win.
Mom also loved children, family, her dogs and cooking. Mom was an awesome cook, often modifying and making her own recipes, often in a French style. For birthdays, she would have the celebrant choose the dinner and the dessert from her vast repertoire, all homemade.
I miss you Mom.
The most important thing in the repair process of improving playability is making sure you and I communicate well. I need to know what you are looking for out of your guitar and you need to know what is reasonably possible with it.